The Culture Equation - Taking the Mystery Out of Organizational Culture

เขียนโดย Eva | 13:14

Groundbreaking studies such as books, Jim Collins, "The Last and Good to Great John Kotter's book, Corporate Culture and Performance have developed shows that the culture of a company's operating style and form strong positive (or negative) may carry out remedial work groups All arts organizations and was an overly complex and somewhat mysterious topic for most organizations. The Breckenridge Institute ® has identifiedElements of organizational culture and it is formulated in a culture Equation ™ that describes what organizational culture is, in simple, concrete terms (see below).

POI ↔ ↔ COI ROI = Current Results ™

Managers can use this simple equation to simultaneously improve the performance of organizational, work group, and individual employee levels. The terms of the cultural equation ™ are defined as follows:


POI = Pattern ofInteraction (Thu, informal rules, actions, interactions, group-learning)
COI = Context of Interaction (Say, formal rules, structures, systems, location)
ROI = Archives of the interaction (tacit assumptions, belief structure, meaning, history)
Actual Results: The actual results of an organization Gets, but not its targets

The main finding is that organizational culture is, of all four terms in the equation, with each semester a significant (but) interdependentGroup of companies to interact with the other, an organization of financial and non-financial results achieved. It is the combination of the four concepts, the organizational culture and creates many managers experience this interaction as visible Bureaucracy ™ of culture.

The culture of a company is created, consolidated and strengthened described by the strong involvement mechanisms. The strength of this embedding mechanism shows: a)how strong is the culture, b) is as explicit (or implicit), the teaching and / or a message from the culture, and c) and intentional (or unintentional), the actions and interactions of culture.


Primary Embedding Mechanisms: Formal and informal rewards are the most important mechanisms to improve the embedding the culture of a company because they bring what actions and interactions actually established, such as what people should be their time, energy and concentration to defineResources. What does an organization, it is rewarded formally) COI (but what is actually being rewarded POI (informal) and the informal rewards have the strongest impact on job creation, strengthening and maintenance of organizational culture. In fact, the greater the gap between the POI and COI, the stronger is the embedding of its effect.
Secondary Embedding Mechanisms: These include organizational design (structures and systems), geographic location, the physical space, decoration, equipment,Equipment, rules, procedures, formal statements about the core ideology (purpose, core values) and philosophy. These are mainly to strengthen COI, but what do these elements "(ROI) within a given culture, and the actual day-to-day activities to strengthen (POI) in this context, and to embed the concept of COI ™ in the above-mentioned cultural equation.
Tertiary Embedding Mechanisms: The purpose of culture "teach" to see how people "" the world, and the third is the embeddingMechanism is, as has been done, for example, through apprenticeships, training, indoctrination and interpretation of what POI, COI and the latest findings mean in the context of "culture" (that's not how we do it or see it, to here). Organizational rituals, ceremonies, traditions, heroes, stories and important historical events are also tertiary embedding mechanisms. These are primarily ROI, but also to the other conditions in the culture equation ™ application. ROI isthe most difficult mechanism to directly change through education, training, indoctrination, and interpretation of events in organizational life, because the tacit beliefs and assumptions on which ROI is formed naturally (unconsciously) as a result of observation of the interaction of POI within the COI.
Repeat: Over time, the daily repeated experience of POI, COI, ROI, and the current results help to migrate these cultural elements into autopilot operationsand finally they are the organization's reality, as it is, for example, to here.

Most theorists of the cultural focus on one or two terms in the equation Culture ™ as the main factors that define organizational culture, but few systematic consideration of all four concepts and their mutual dependence on each other. For example, Edgar Schein focuses primarily on the tacit beliefs and assumptions (ROI) and the context in which they occur (COI), David Hanna focusesobserved primarily on the work habits and attitudes to explain how the organizational culture really works, for example, the interaction between the POI and COI as producing a company's actual results, and John P. Kotter and James Heskett Focus Shortcut Latest results to the degree of flexibility in the POI as I found in Theory: Strong Cultures, Theory II: Strategic appropriate cultures and theory III: Adaptive cultures.

Culture Equation ™ can be applied allOrganizations of every size in every industry in every country, regardless of their governance structure (for-profit, non-profit, government), the products and / or services produced, the number of sites and corporate life-cycle phase. Organizational culture may consist of two very different but interdependent perspectives that are reflective of the Individual Collective Paradox ™, are analyzed, for example, organizations that are collective, cultural institutions are led, managed and changed on a personTime:

Bottoms up analysis
Tops-Down Analysis

A top-down analysis focuses on culture from the perspective of the collective common pattern of poi, COI and ROI to make powerful that the actions and interactions of managers and employees. From this perspective, the culture of emergent properties, which is the form of patterns, structures and processes to take over that are not directly reducible to the actions, interactions and personalities of individual managers and employeesMembers, although executives and key employees (culture-carriers) a stronger impact on job creation, strengthening and preservation of cultural norms.

A bottom-up analysis looks at culture from the perspective of the building blocks of culture in groups of 2s, 3s and 4s, to be consistent with the primary themes: a) the fact that over 85% of the sources of performance problems and conflicts in working groups come from countries outside the work group in the structures of the organization,Systems and culture. From this perspective, can the actions, interactions and personalities of individual managers and employees do not "add up" to collective cultural norms are equal, although executives and key employees have (culture carriers) a stronger impact on job creation, strengthening and maintaining the elements of culture.

When a work group or organization is more or less successful at producing revenue and addressing the challenges of the companyEnvironment, is the pattern that the conditions in the culture Equation ™ and is represented on autopilot, as we are talking in the neighborhood. Achieved over time, an organization that the specific configuration of the Culture Equation ™ a state of equilibrium and frozen in a business environment that exerts forces defined on the company. As David Hanna says, all organizations are perfectly matched to the results they get, get! For better or worse, the systemfinds a way of balancing its activities to achieve certain results. When new employees are recruited, they are forced to their own ways of the world from former jobs with what this organization and try to compare significance of this way of working together. Experienced staff have internalized the organization views and working conditions, long ago, so they make on auto pilot and powerful account their decisions. Employees who do not (or not) way to internalize this company View and working in the cultural equation ™ as codified in the rule does not remain in an organization.

Bottom Line: Whether it is a leader of the founder of a new company or an upper or middle manager in a well established company, one of its main tasks is to create, manage and (if necessary) to organizational culture in order to destroy in order to desired outcomes for the organization or work group. The exact definition of culture in the illustrated> Culture Equation ™ and the embedding procedure described above to give executives and managers with a powerful set of tools to do so.



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