Each of us is that people from other cultures are regularly exposed in the workplace, in our social activities, school or even in our families. Our culture keeps us from getting our messages and in the full enjoyment of the message, others prefer to teach. This article is largely on three issues: What is the culture, the main causes of intercultural misunderstandings, and attitudes and skills that we need to cross cultural communication.
When we have a culture, we first think of a country, and in particular on their food, art, costumes and models. These are manifestations of a system of values, assumptions and beliefs deeply rooted. Culture is revealed to be a group of people face and then respond to the challenges of life. The answers to these challenges are selected will be informed and shared among group members and are transmitted from large to younger members.> Culture is then learned by experience.
Culture as is possible with three levels:
• The top level is the manifestation of the artefacts: the visible behavior, art, clothes and so on.
• In the middle level are the values. These are the invisible rules that cause artifacts
• The strongest dimension of culture is implicit cultural assumptions. These assumptions are so deeply that they are never questioned, declared ordefended
Culture is also among the Americans, but what are the implicit assumptions of American culture? Some of the most striking features of American culture: individualism, equality, competition, personal control of the environment, self-concept, action-orientation, informality, transparency, objectivity, materialism, and problems Guidance solving.
These deep-seated American values and beliefs very different from another countryValues and beliefs. Implicit assumptions of American culture, even compared to those of other cultures. When people of different cultures, instead of each of the other values and beliefs, cross-cultural misunderstandings lead.
Constant interaction with people with similar visions and to strengthen their faith. To distinguish between in-group and out-group is of fundamental importance for the individual, because it allows them to find an identitywho they are and are not.
In the book, entitled Cross Cultural Encounters, Brislim says: "If individuals are groups that are responsible for the problems, the in-group will be strengthened as it is a common goal of the herd." Later, he says, "reacting to individuals in relation to the usual in-group and out-groups. They continue to such differences when interacting with people of other cultures that do not use them to learn."
Thisin-group/out-group distinction gives us the basis for ethnocentrism, the tendency to interpret and to all other groups of judges, their environment and their communication according to the categories and values of their culture. We are guilty of ethnocentrism, if we assume that our world view that right is right, and the only one.
All of us are familiar with the stereotypes that one of the major problems in intercultural communication. OurTrend, beliefs about groups of people based on pre-formed opinions, perceptions hold, and the setting is often a defense mechanism, a method for reducing anxiety.
There are many other causes of intercultural misunderstanding, lack of confidence, lack of empathy and abuse of power. We all know what they are, and anxiety arising from it. But how can we do a better job in communication between cultures?
The same skills that we need to communicate, in general,for intercultural communication. Let some of these skills:
Know yourself: Identify your attitude, your thoughts, prejudices and that we all carry around. Identify your likes, your dislikes, prejudices, and your level of ethnocentrism.
Take your time: Enjoy the other person and let him or her to accomplish their purpose. Drag to draw hasty conclusions. Sometimes we stop the thoughts and ideas of others before he or she is ready to talk.Some cultures non-verbal styles call for the duration of silence and long pauses.
Encourage feedback: Feedback allows communicators to correct and modify messages. Without feedback we do not reach an agreement. First we must create a climate in which others invited to provide feedback. Again, you're not afraid of silence. Could be feedback from the event in time.
Developing empathy: the grater the difference between us and others, the more difficult is to empathize. Of empathy, we developbe in place of another person. Due to the increasingly sensitive to the needs, values and goals of another person, we exceeded our ethnocentric tendencies.
Look for commonalities between different cultures: Despite our cultural differences, we are all equal in many ways. We need to find these similarities in order to create a connection between us and the rest of humanity.
Although our own ethnocentrism prevents us from knowing people from other cultures to people with disabilitiesmore determined than ever to ourselves and others to help overcome the barrier that creates the culture. We try to minimize the events of cross-cultural misunderstandings, as the attitudes and skills that are needed to communicate to develop cross-cultural .
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